Preliminary Information Form

1. Service Provider Information

Service provider: SoloRota
Website: https://solorota.com
Email: info@solorota.com
Phone: +90 535 454 27 25

This form has been prepared to provide preliminary information regarding online education packages purchased through SoloRota.

2. Subject of the Service

SoloRota provides online education, one-on-one lesson planning, teacher matching, digital content, progress tracking and parent communication services based on the student’s grade level, goals and learning needs.

3. Main Features of the Service

Depending on the selected package, the service may include:

• One-on-one online lessons
• Student level and needs assessment
• Personalized learning plan
• Digital content and question practice
• Parent updates
• Teacher or consultant guidance
• Tracking and support services included in the selected package

4. Price and Payment

Package prices are displayed on the product detail page and during checkout. Payments are processed through the secure payment methods available on the website.

5. Start of the Service

After the order or payment process is completed, the SoloRota team contacts the user to clarify the student’s level, goals, teacher matching and suitable lesson plan.

6. Cancellation and Refund

Cancellation and refund conditions may vary depending on whether the service has started, the number of lessons used, planning status and digital service access.

For details, please review the Cancellation and Refund Policy.

7. Delivery and Service Fulfillment

SoloRota does not deliver physical products. The purchased service is fulfilled through online education, digital guidance, teacher matching and lesson planning processes.

For details, please review Delivery and Service Fulfillment Information.

8. Contact

Email: info@solorota.com
Phone: +90 535 454 27 25