Conditions governing use of the SoloRota platform, membership accounts, content licensing, live lesson rules and account management.
These Terms of Use and Membership Agreement are made between the company operating under the SoloRota brand and the user who uses the Platform, creates a membership or purchases a digital education package.
Your use of the Platform means that you accept these terms.
Provisions relating to purchases are set out separately in the Distance Selling Agreement. Where the two texts differ on purchase matters, the Distance Selling Agreement prevails.
SoloRota is a digital education platform providing online education services to students.
Depending on the package, the Platform may provide digital lesson content, a personalised learning path, expert teacher support, live lessons, progress tracking, parent reporting and AI-assisted analysis features.
The definitive scope of the purchased service is the content stated on the relevant package page and in the order summary.
A membership account is required in order to use certain parts of the Platform.
The information provided during registration must be accurate, current and complete. If the information is incorrect, the start of the service may be delayed and notifications may not reach you.
As a rule, one person creates a single membership account. If your details change, you may update them from your account or contact our support channels.
You are responsible for the confidentiality of your account password and for transactions carried out through your account.
We recommend that you do not share your password with third parties, choose a strong password and sign out on shared devices.
If you notice unauthorised use of your account, please notify us without delay through our support channels. Upon notification, the necessary measures are taken to secure your account.
SoloRota's liability for security breaches arising from its own fault is reserved.
The Platform provides educational services to students.
Registration and purchase on behalf of students under eighteen years of age are carried out by a parent or legal representative. That person is the party and counterparty to the agreement.
The parent or legal representative is responsible for the accuracy of the information provided on the student's behalf and for the student's use of the Platform in accordance with these terms.
Access granted to the student depends on the membership relationship established with the parent or legal representative.
Within the scope of the package you purchase, you are granted the right to use the content solely for personal educational purposes.
This right is limited to the scope and duration of the package and is non-transferable, non-sublicensable and non-exclusive.
The package duration is stated on the relevant package page. It begins to run from the start of the service, and access ends when the period expires.
The membership account is personal. Sharing account credentials with third parties, use of the account by more than one student, or transfer of access rights is prohibited.
Where a breach of this prohibition is identified, SoloRota may apply the measures set out in Article 12 of these terms.
All digital content, lesson materials, videos and documents, tests, software components, design elements, trade marks and logos on the Platform belong to SoloRota or its licensors.
Copying, screen recording, reproducing, publishing, distributing, adapting or commercially exploiting this content is prohibited.
In the event of a breach, SoloRota's rights under Turkish Law No. 5846 on Intellectual and Artistic Works and general provisions are reserved.
Where the package includes live lessons, the following rules apply:
If the student does not attend without prior notice, that lesson may be treated as a used lesson entitlement.
When using the Platform you must refrain from:
Reasonable efforts are made to keep the Platform running without interruption. Temporary interruptions may occur due to maintenance, updates or infrastructure issues.
Where possible, advance notice is given before planned maintenance. Lessons that cannot take place due to a Platform-related interruption are rescheduled at no additional cost.
SoloRota may update Platform features and content in order to improve them. The scope of packages already purchased is not unilaterally narrowed to the detriment of the user. Users are informed in the event of material changes.
SoloRota may temporarily suspend an account where account sharing, unauthorised reproduction of content, use that threatens the security of the Platform, or any of the prohibited uses in Article 10 are identified.
Before suspension, the user is informed where the nature of the situation permits and is given a reasonable period to remedy the breach.
In cases of serious and repeated breach, the membership may be terminated. In that event, your claims regarding the fee for services not used are assessed under the Cancellation and Refund Policy.
Suspension or termination does not remove the user's statutory rights.
You may terminate your membership at any time by submitting a request through our support channels.
Termination of membership does not automatically end the purchase relationship if you have an ongoing package. Your claims regarding the fee for services not used are assessed under the Cancellation and Refund Policy.
Even after membership ends, order, payment and agreement records that must be retained under legislation are kept for the statutory periods.
Provisions on package purchases, pricing, payment, the right of withdrawal and refunds are set out in the Distance Selling Agreement and the Preliminary Information Form.
The existence of a membership account alone does not grant package access; access is limited to the scope and duration of the package purchased.
SoloRota undertakes to provide the service with due care and professional diligence. Its liability for failure to perform the service properly is reserved under Turkish Law No. 6502 on Consumer Protection and general provisions.
SoloRota provides a structured educational process that supports the student's development. By the nature of educational services, no particular examination result, score or level of achievement is guaranteed; outcomes vary according to factors such as the student's participation, study routine and individual effort.
SoloRota cannot be held liable for disruptions arising from the user's own device, internet connection or software, or from force majeure events.
The limitations in this article do not apply to damages arising from SoloRota's intent or gross negligence, or in respect of the mandatory provisions of consumer legislation. The consumer's statutory rights cannot be restricted in any way.
Your personal data is processed in accordance with Turkish Law No. 6698 on the Protection of Personal Data.
For detailed information, please see the KVKK Information Text, Privacy Policy and Cookie Policy pages.
These terms may be updated in line with changes to the services or to legislation. The current text is always published on this page and shown together with the update date at the top of the page.
Users are informed through appropriate channels in the event of material changes. Changes do not affect the scope of purchase agreements concluded before their publication to the detriment of the user.
You may submit requests and complaints through the channels on the Contact page.
These terms are governed by Turkish law. In disputes, the Consumer Arbitration Committees have jurisdiction within the monetary thresholds determined by the Turkish Ministry of Trade, and the Consumer Courts above those thresholds.
These Terms of Use and Membership Agreement enter into force when the Platform begins to be used or a membership account is created, and remain in effect for as long as the membership relationship continues.
The seller and service provider under this document is the company identified below.
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